Shipping Information
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Shipping in 2 Steps

Please fill out the form below to arrange transit of patient samples to our laboratory.
Detailed instructions are available below the form.

fedex

STEP #1

Create the shipping documents

  • Provide the pickup information

    Name:
    Your Full Name (Shipper; Contact Person)

    Company:
    Hospital / Institut's full name

    Address:
    Ship From / Pickup Street:
    Street & House number
    Suite #, Apt #, or PO Box:
    Building, Floor, Room, Reception (if applicable)
    Ship From City / Pickup City:
    City of pickup location
    Zip Code:
    Postal code of the pickup location

    Country:
    2 Letter Country Code:
    Find your country code here

    Phone:
    Your Phone Number (for Shipping)

    Email:
    Email Address for Shipping Notifications

    Product:
    • Guardant360 (2 Tubes)
    • Guardant Reveal (4 Tubes)
    • Guardant360 TissueNext

    Serial #:
    Specimen Collection Kit Serial Number
    (On the outside or inside the lid of the box.)

  • Click “Get Label”

    Print the AirwayBill & Commercial Invoice three times (3x).

    Have the documents (3x printed) and sealed FedEx shipping bag ready for the courier. Please do not use the paper AirwayBill but printed ones only.

  • Schedule a pickup time

    Click the second tab to order a courier.

Instructions^

STEP #2

Schedule a pickup

  • Please select a date the pickup should take place.

  • Select a timeframe for when the pickup should take place. FedEx requires a 3-4 hour time window to come and collect the patient sample.

  • Please have the shipment and documents (3x copies)ready for the earliest time the courier arrives.

Instructions^
phone

We are on hand to answer any questions
you may have and always aim to reply
within one business day. Please call or email our expert Client Service team.

+65 6018 8504
clientservicesamea@guardanthealth.com

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