Shipping Information
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Shipping in 2 Steps

Please fill out the form below to arrange transit of patient samples to our laboratory.
Detailed instructions are available below the form.



Create the shipping documents

  • Provide the pickup information

    Your Full Name (Shipper; Contact Person)

    Hospital / Institut's full name

    Ship From / Pickup Street:
    Street & House number
    Suite #, Apt #, or PO Box:
    Building, Floor, Room, Reception (if applicable)
    Ship From City / Pickup City:
    City of pickup location
    Zip Code:
    Postal code of the pickup location

    2 Letter Country Code:
    Find your country code here

    Your Phone Number (for Shipping)

    Email Address for Shipping Notifications

    • Guardant360 (2 Tubes)
    • Guardant Reveal (4 Tubes)
    • Guardant360 TissueNext

    Serial #:
    Specimen Collection Kit Serial Number
    (On the outside or inside the lid of the box.)

  • Click “Get Label”

    Print the AirwayBill & Commercial Invoice three times (3x).

    Have the documents (3x printed) and sealed FedEx shipping bag ready for the courier. Please do not use the paper AirwayBill but printed ones only.

  • Schedule a pickup time

    Click the second tab to order a courier.



Schedule a pickup

  • Please select a date the pickup should take place.

  • Select a timeframe for when the pickup should take place. FedEx requires a 3-4 hour time window to come and collect the patient sample.

  • Please have the shipment and documents (3x copies)ready for the earliest time the courier arrives.


We are on hand to answer any questions
you may have and always aim to reply
within one business day. Please call or email our expert Client Service team.

+65 6018 8504

Message us